Baylor Scott & White Health has asked for family and visitors to understand that we have transitioned to a one visitor per patient restriction upon the guidance from the Center for Disease Control and Prevention, the Centers for Medicare and Medicaid Services and federal, state and local authorities to protect the health and safety risk of patients and staff during the COVID-19 pandemic.
Any approved visitor must be 16 years of age or older. Approved exceptions must pass a health screening at entrance. Additional details may be provided by scheduling or registration personnel. Upon arrival, patients and visitors will be screened using CDC guidelines.
A Guest Relations representative will escort two family members and/or friends for a one-time, 10-minute visit to a patient in longer-term recovery areas. Children 10 years old and younger may not visit patients in recovery.
One person may spend the night with you in your patient room. A sleeper sofa is provided. If your family members would like to stay at a nearby hotel, staff members are happy to recommend several. For further assistance, please contact Guest Relations at 214.820.0629.
An adult must accompany children at all times. Children who have an infectious illness or have been recently exposed to an infectious disease are not allowed in patient care areas. Children who are not visiting a patient must wait with an adult in designated waiting areas. Video games, board games and other activities for children are available through Guest Relations.